Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.


The return policy covers defects or products that differ greatly from the photos shown on our website. To make a return, you must request it through our email In addition, for the return to be made, you must keep the packages of the pairs and the original box of the product. At the end of each campaign, the company makes a collection of all the defective products at the same time, at no cost to the customer. If this return is used before the end of the campaign, the shipping and collection charges for the following returns will be borne by the customer.