FREQUENT QUESTIONS

This is a compilation of the most frequently asked questions in our experience, they might encounter while visiting the web Footwear Buonarotti, online shoe dealer.

 

What's Footwear Buonarotti? 
We are one of the main Muestrarios Wholesale Footwear in Elche. We are Wholesaler of shoes and dedicated to the Import and Export Footwear Wholesale for Spain, Europe and other countries. We sell Wholesale Shoes for Lady and Girl Online and in our store shoes in Pol. Carrús of Elche. Alicante. Spain.

Do the prices include VAT? 
Prices do not include VAT or equivalence surcharge if applicable.

Why I can not access the website after registering? 
Once registered, you have 6 months validity to access our website. If you make any purchases during these 6 months, the account is disabled. To activate the account again please contact Customer Service. If you make a purchase during these 3 months 6 months validity will have to access our online shoe samples. The purchase can be done by phone, email or at the store.

Forget the password, what do I do? 
If the password is forgotten or the user can request assistance Customer phone or via email.

I have received the order wrong, what should I do? 
If you have received wrong order or have questions about your order, please keep in physical contact with Customer.

Where you have physical store? Can you visit in person the sample shoe? 
We have shoe shop on Avenida Novelda, 191 -. 03206 Elche, Alicante. If you wish, you can visit us in person.

Are all the models I see in the online sample? 
If we try all the models we have in stock are available in our online showcase of footwear.

What steps should I take to buy an item? 
The articles in our catalog are divided into different categories. Once in each category you will see the wide variety of models each.

  • Registration is required to place an order. register Here
  • If you are a retailer and would like to buy products, please select goods, and add them to your cart.
  • At any time you can see your shopping cart at the top right corner of the page, click on "My Cart".
  • In your shopping cart, you can remove products and change the number of purchased goods, then finish the process. Find out How to Buy Here
  • After ordering online, we will send an e-mail in your mailbox.

I am not receiving or receiving mail order or mail order confirmation? 
Your mailbox may be filtering mail as spam Footwear Buonarotti. Please check this tray.

I can not buy. I have problems when browsing the web. 
It is possible that your browser does not accept cookies, but they can not operate on our page. You can turn them on: Menu Tools -> Internet Options -> Privacy

Do I have trouble viewing the website? 
Update your browser. If you do not see our website correctly, update your browser to the latest version. Our website is optimized for the latest versions of major browsers, take a moment and update yours.